First Nations Product Designer
Hello,
I‘m James Olsen
I design insight-led, accessible digital experiences that remove frictions from user decisions and increase conversions across B2C products.
Currently on the lookout for my next gig.
Prev @ Belong (Telstra). Building indi on the side.
First Nations Product Designer
Hello,
I‘m James Olsen
I design insight-led, accessible digital experiences that remove frictions from user decisions and increase conversions across B2C products.
Currently on the lookout for my next gig.
Prev @ Belong (Telstra). Building indi on the side.
First Nations Product Designer
Hello,
I‘m James Olsen
I design insight-led, accessible digital experiences that remove frictions from user decisions and increase conversions across B2C products.
Currently on the lookout for my next gig.
Prev @ Belong (Telstra). Building indi on the side.
First Nations Product Designer
Hello,
I‘m James Olsen
I design insight-led, accessible digital experiences that remove frictions from user decisions and increase conversions across B2C products.
Currently on the lookout for my next gig.
Prev @ Belong (Telstra). Building indi on the side.
Profesional projects
Profesional projects
Profesional projects



UX RESEARCH
PROTOTYPING
Belong's 115 million GB data problem
Researched and tested how Belong could incentivise customers to use 115 million GB of banked data, then redesigned the gifting journey around it.
253GB
Avg banked per customer
~24k
customers gifting per month



UX RESEARCH
PROTOTYPING
Belong's 115 million GB data problem
Researched and tested how Belong could incentivise customers to use 115 million GB of banked data, then redesigned the gifting journey around it.
253GB
Avg banked per customer
~24k
customers gifting per month

UX RESEARCH
PROTOTYPING
Belong's 115 million GB data problem
Researched and tested how Belong could incentivise customers to use 115 million GB of banked data, then redesigned the gifting journey around it.
253GB
Avg banked per customer
~24k
customers gifting per month
Personal projects (WIP)
Personal projects (WIP)
Personal projects (WIP)
Project in development!

APP DEVELOPMENT
COMING SOON
indi - AAC mobile app
Building an AAC app that families can actually afford and access
Project in development!

APP DEVELOPMENT
ACCESSIBILITY
indi - AAC
Building an AAC app that families can actually afford and access
Project in development!

APP DEVELOPMENT
COMING SOON
indi - AAC mobile app
Building an AAC app that families can actually afford and access
About me




ABOUT ME
James ‘Jimmy’ Olsen
Proud Wadjigan (Bulgul country) man from Darwin, now based in Brisbane. Spent the last 4 years leading end-to-end improvements across Belong's customer acquisition journeys.
Additionally, worked as a consultant designer for DriveAbout (DA), Indigenous Road Safety Academy (IRSA) & Hitnet delivering education content to remote Aboriginal communities.
Off the clock: weekend markets, video games, and deep into the AI rabbit hole.
Product Designer @ Belong
Product & Serivce Design Graduate '23 @ Telstra
5 internships @ Bank of Queensland
Consultant @ DA & IRSA
Consultant @ Hitnet




ABOUT ME
James ‘Jimmy’ Olsen
Proud Wadjigan (Bulgul country) man from Darwin, now based in Brisbane. Spent the last 4 years leading end-to-end improvements across Belong's customer acquisition journeys.
Additionally, worked as a consultant designer for DriveAbout (DA), Indigenous Road Safety Academy (IRSA) & Hitnet delivering education content to remote Aboriginal communities.
Off the clock: weekend markets, video games, and deep into the AI rabbit hole.
Product Designer @ Belong
Product & Serivce Design Graduate '23 @ Telstra
5 internships @ Bank of Queensland
Consultant @ DA & IRSA
Consultant @ Hitnet




ABOUT ME
James ‘Jimmy’ Olsen
Proud Wadjigan (Bulgul country) man from Darwin, now based in Brisbane. Spent the last 4 years leading end-to-end improvements across Belong's customer acquisition journeys.
Additionally, worked as a consultant designer for DriveAbout (DA), Indigenous Road Safety Academy (IRSA) & Hitnet delivering education content to remote Aboriginal communities.
Off the clock: weekend markets, video games, and deep into the AI rabbit hole.
Product Designer @ Belong
Product & Serivce Design Graduate '23 @ Telstra
5 internships @ Bank of Queensland
Consultant @ DA & IRSA
Consultant @ Hitnet




ABOUT ME
James ‘Jimmy’ Olsen
Proud Wadjigan (Bulgul country) man from Darwin, now based in Brisbane. Spent the last 4 years leading end-to-end improvements across Belong's customer acquisition journeys.
Additionally, worked as a consultant designer for DriveAbout (DA), Indigenous Road Safety Academy (IRSA) & Hitnet delivering education content to remote Aboriginal communities.
Off the clock: weekend markets, video games, and deep into the AI rabbit hole.
Product Designer @ Belong
Product & Serivce Design Graduate '23 @ Telstra
5 internships @ Bank of Queensland
Consultant @ DA & IRSA
Consultant @ Hitnet
CONTACT ME
Lets Yarn
If you’d like to chat, or if you are interested you can contact me below.
CONTACT ME
Lets Yarn
If you’d like to chat, or if you are interested you can contact me below.
CONTACT ME
Lets Yarn
If you’d like to chat, or if you are interested you can contact me below.
CONTACT ME
Lets Yarn
If you’d like to chat, or if you are interested you can contact me below.
Thanks for stopping by.
Built with love by me
I acknowledge the Jagera people and the Turrbal people as the Traditional Custodians of Meanjin (Brisbane), the lands I work and live on. I pay my respects to the Jagera and Turrbal Elders past, present and emerging.
Thanks for stopping by.
Built with love by me
I acknowledge the Jagera people and the Turrbal people as the Traditional Custodians of Meanjin (Brisbane), the lands I work and live on. I pay my respects to the Jagera and Turrbal Elders past, present and emerging.
Thanks for stopping by.
Built with love by me
I acknowledge the Jagera people and the Turrbal people as the Traditional Custodians of Meanjin (Brisbane), the lands I work and live on. I pay my respects to the Jagera and Turrbal Elders past, present and emerging.
Thanks for stopping by.
Built with love by me
I acknowledge the Jagera people and the Turrbal people as the Traditional Custodians of Meanjin (Brisbane), the lands I work and live on. I pay my respects to the Jagera and Turrbal Elders past, present and emerging.









