james olsen design.

james olsen design.

Brisbane based

First Nations Product Designer.

Hi, I’m

James Olsen.

I design insight-led digital experiences that simplify customer journeys, improve usability, and increase conversions across B2C products.

Prev. Product Designer @ Belong/Telstra

Brisbane based

First Nations Product Designer.

Hi, I’m

James Olsen.

I design insight-led digital experiences that simplify customer journeys, improve usability, and increase conversions across B2C products.

Prev. Product Designer @ Belong/Telstra

Select projects

PRODUCT DESIGN

NBN Eligibility Experience

Led the redesign of Belong’s internet ordering flow into an accessible, single-page experience.

40%

Increase in conversion (WoW)

2%

increase in address completion success

PRODUCT DESIGN

Belong Site Search

Led the zero-to-one design of Belong's site search experience.

~150k

searches per year

~7.3k

unique users per month

PRODUCT DESIGN

GYG Gomex Rewards

Evolve GOMEX with streaks, stats and trophies powered by the influence of social media

Select projects

PRODUCT DESIGN

NBN Eligibility Experience

Led the redesign of Belong’s internet ordering flow into an accessible, single-page experience.

40%

Increase in conversion (WoW)

2%

increase in address completion success

PRODUCT DESIGN

Belong Site Search

Led the zero-to-one design of Belong's site search experience.

~150k

searches per year

~7.3k

unique users per month

PRODUCT DESIGN

GYG Gomex Rewards

Evolve GOMEX with streaks, stats and trophies powered by the influence of social media

About me

James ‘Jimmy’ Olsen

Proud Wadjigan (Bulgul country) man from Darwin, now based in Brisbane. Spent the last 4 years leading end-to-end improvements across Belong's customer acquisition journeys. Off the clock: weekend markets, video games, and deep into the AI rabbit hole.

Product Designer at Belong

Telstra Graduate '23

5 internships at Bank of Queensland

5+

years designing

100M

tokens burned (jk)

ONLINE

ITSJIMMY03

Let’s Yarn

If you’d like to chat, or are in interested in my work

Email

LinkedIn

About me

Let’s Yarn

If you’d like to chat, or are in interested in my work

Email

LinkedIn

James ‘Jimmy’ Olsen

Proud Wadjigan (Bulgul country) man from Darwin, now based in Brisbane. Spent the last 4 years leading end-to-end improvements across Belong's customer acquisition journeys. Off the clock: weekend markets, video games, and deep into the AI rabbit hole.

  • Product Designer at Belong

  • Telstra Graduate '23

  • 5 internships at Bank of Queensland

5+

years designing

100M

tokens burned (jk)

ONLINE

ITSJIMMY03

Thanks for stopping by.

Built with love by me

I acknowledge the Jagera people and the Turrbal people as the Traditional Custodians of Meanjin (Brisbane), the lands I work and live. I pay our respects to the Jagera and Turrbal Elders past, present and emerging.

Thanks for stopping by.

Built with love by me

I acknowledge the Jagera people and the Turrbal people as the Traditional Custodians of Meanjin (Brisbane), the lands I work and live. I pay our respects to the Jagera and Turrbal Elders past, present and emerging.