First Nations Product Designer
I‘m James Olsen
I design insight-led, accessible digital experiences that remove frictions from user decisions and increase conversions across B2C products.
Currently on the lookout for my next gig.
Prev @ Belong (Telstra). Building indi on the side.
First Nations Product Designer
I‘m James Olsen
I design insight-led, accessible digital experiences that remove frictions from user decisions and increase conversions across B2C products.
Currently on the lookout for my next gig.
Prev @ Belong (Telstra). Building indi on the side.
First Nations Product Designer
I‘m James Olsen
I design insight-led, accessible digital experiences that remove frictions from user decisions and increase conversions across B2C products.
Currently on the lookout for my next gig.
Prev @ Belong (Telstra). Building indi on the side.
First Nations Product Designer
I‘m James Olsen
I design insight-led, accessible digital experiences that remove frictions from user decisions and increase conversions across B2C products.
Currently on the lookout for my next gig.
Prev @ Belong (Telstra). Building indi on the side.
Professional projects
Professional projects
UX RESEARCH
PROTOTYPING
Belong's 115 million GB data problem
Researched and tested how Belong could incentivise customers to use 115 million GB of banked data, then redesigned the gifting journey around it.
253GB
Avg banked per customer
~24k
customers gifting per month
UX RESEARCH
PROTOTYPING
Belong's 115 million GB data problem
Researched and tested how Belong could incentivise customers to use 115 million GB of banked data, then redesigned the gifting journey around it.
253GB
Avg banked per customer
~24k
customers gifting per month
UX RESEARCH
PROTOTYPING
Belong's 115 million GB data problem
Researched and tested how Belong could incentivise customers to use 115 million GB of banked data, then redesigned the gifting journey around it.
253GB
Avg banked per customer
~24k
customers gifting per month
Personal projects (WIP)
Personal projects (WIP)
Project in development!
APP DEVELOPMENT
COMING SOON
indi - AAC mobile app
Building an AAC app that families can actually afford and access
Project in development!
APP DEVELOPMENT
ACCESSIBILITY
indi - AAC
Building an AAC app that families can actually afford and access
Project in development!
APP DEVELOPMENT
COMING SOON
indi - AAC mobile app
Building an AAC app that families can actually afford and access
About me
About me
James ‘Jimmy’ Olsen
Proud Wadjigan (Bulgul country) man from Darwin, now based in Brisbane. Spent the last 4 years leading end-to-end improvements across Belong's customer acquisition journeys.
Additionally, worked as a consultant designer for DriveAbout (DA), Indigenous Road Safety Academy (IRSA) & Hitnet delivering education content to remote Aboriginal communities.
Off the clock: weekend markets, video games, and deep into the AI rabbit hole.
Product Designer @ Belong
Product & Serivce Design Graduate '23 @ Telstra
5 internships @ Bank of Queensland
Consultant @ DA & IRSA
Consultant @ Hitnet
James ‘Jimmy’ Olsen
Proud Wadjigan (Bulgul country) man from Darwin, now based in Brisbane. Spent the last 4 years leading end-to-end improvements across Belong's customer acquisition journeys.
Additionally, worked as a consultant designer for DriveAbout (DA), Indigenous Road Safety Academy (IRSA) & Hitnet delivering education content to remote Aboriginal communities.
Off the clock: weekend markets, video games, and deep into the AI rabbit hole.
Product Designer @ Belong
Product & Serivce Design Graduate '23 @ Telstra
5 internships @ Bank of Queensland
Consultant @ DA & IRSA
Consultant @ Hitnet
James ‘Jimmy’ Olsen
Proud Wadjigan (Bulgul country) man from Darwin, now based in Brisbane. Spent the last 4 years leading end-to-end improvements across Belong's customer acquisition journeys.
Additionally, worked as a consultant designer for DriveAbout (DA), Indigenous Road Safety Academy (IRSA) & Hitnet delivering education content to remote Aboriginal communities.
Off the clock: weekend markets, video games, and deep into the AI rabbit hole.
Product Designer @ Belong
Product & Serivce Design Graduate '23 @ Telstra
5 internships @ Bank of Queensland
Consultant @ DA & IRSA
Consultant @ Hitnet
James ‘Jimmy’ Olsen
Proud Wadjigan (Bulgul country) man from Darwin, now based in Brisbane. Spent the last 4 years leading end-to-end improvements across Belong's customer acquisition journeys.
Additionally, worked as a consultant designer for DriveAbout (DA), Indigenous Road Safety Academy (IRSA) & Hitnet delivering education content to remote Aboriginal communities.
Off the clock: weekend markets, video games, and deep into the AI rabbit hole.
Product Designer @ Belong
Product & Serivce Design Graduate '23 @ Telstra
5 internships @ Bank of Queensland
Consultant @ DA & IRSA
Consultant @ Hitnet
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